Frequently Asked Questions
Everything you need to know about your favorite craft soda.
Where can I find Jones Soda near me?
You can use our online Store Locator to find retailers carrying Jones Soda in your area, or you can order directly from our website for home delivery.
Can I submit my own photo for a Jones Soda label?
Yes! We love seeing your creativity. You can upload your photos through our 'Gallery' page for a chance to be featured on our bottles, or use our 'Custom Label' tool to create a personalized 12-pack.
What is the shelf life of your soda?
For the best flavor experience, we recommend consuming our cane sugar sodas within 18 months of the production date, and our diet varieties within 6 months.
Do you ship internationally?
Currently, we only offer direct shipping within the United States and Canada. Shipping rates and delivery times vary based on your specific location.
Are Jones Soda products gluten-free and vegan?
Most of our soda flavors are gluten-free and vegan-friendly. However, we always recommend checking the specific ingredient list on the bottle if you have severe allergies or dietary restrictions.
What should I do if my order arrives damaged?
Since we ship glass bottles, accidents can happen. If your order arrives broken, please take a photo of the damage and contact our customer service team within 48 hours for a replacement or refund.